MUNICIPAL CONSULTING SERVICES
Namibia Municipal Consulting Services offers customers the following services and assistance:
Namibia Municipal Consulting Services offers customers the following services and assistance:
Institutional Development
• Developing Municipal Public Participation Policy, Systems, Mechanisms and Processes
• Establishing and implementing local integrity systems to combat corruption
• Designing and installing Complaints and Petitions Procedures for Municipalities, Town Councils
• Designing and implementing Customer Relations Management Systems
• Developing Policies and Procedures to assist National, Provincial and Local Government with issues related to the decentralization of national and provincial functions to local government
• Training of municipal councilors and managers, including the development of learning material
• Developing and reviewing Committee and decision-making systems
• Developing Delegation Systems
• Developing Monitoring and Reporting Systems
• Monitoring compliance with legal duties and obligations
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Clarifying roles and responsibilities of, and relationships between, political structures, political office bearers and municipalities’ administrations
Organizational Design and Development
• Facilitating Organization Design and Redesign Processes
• Developing and reviewing duty sheets and job specifications (job profiling)
• Developing Work Standards for individual jobs
• Business Process Mapping and Re-Engineering
• Skills Auditing and Profiling
General Management
• Facilitating Strategic Planning Processes and implementation support using a unique and customer-friendly methodology and approach
• Facilitating Annual Business Planning Processes at Institutional and Departmental level
• Facilitating other decision-making processes
• Legal services, including reviewing of existing and drafting of new laws and by-laws, contract writing and review, implementation plans and strategies for implementing new legislation and legal briefs on new legislation affecting local government
• Developing performance management systems, including employee performance management systems and the monitoring and support of performance management processes
• Investigating alternative service delivery mechanisms
• Social facilitation
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Consumer Awareness Campaigns
Human Resources Management
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Human resources policy integration, development/redevelopment and review
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Policy implementation support
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Development of workplace rules
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Employee attitude, grievance and satisfaction surveys
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Designing participatory management systems
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Developing human resources management procedures
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Supporting implementation of collective agreements
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Developing systems for monitoring compliance with labour legislation
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Drafting employment contracts for top management and other employees
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Drafting performance agreements for top management and other employees
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Assisting with performance appraisal of managers
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Developing and implementing employee performance management systems and performance reward and recognition guidelines
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Development of forms for routine activities
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Employment equity planning
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Skills development planning
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Assisting with the recruitment and selection of managers
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Disciplinary investigations, investigation of alleged poor work performance and assistance with retrenchment
Communications and Information Technology
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Information technology audits
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Development of strategic information and communications technology systems plans
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Design and implementation of websites
Qualification Verification and Vetting Services
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Academic Qualification
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Matriculation
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Employment History
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Professional Association Membership
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Criminal
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Illicit Activity Search
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Driver’s License
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Business Background
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Bank
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ID Verification and Fraud Listing