THE CUSTOMER SERVICE PROFESSIONALS NETWORK NAMIBIA (CSPN)

The Customer Service Professionals Network Namibia (CSPNN), founded in 2015, is focused on helping Namibian companies, government ministries and departments, non-profit organizations as well as individuals provide the best possible customer experience. 

The Management  has extensive experience helping companies from various industry sectors improve their customer service, including Government, Finance, Banking, Insurance, Hospitality, Retail, Fishing, Telecommunications, Mining, Manufacturing, Gas & Oil, Pharmaceutical, Not-For-Profit, and Medical…to name a few. The unifying commonality that ties all these companies together is their dedication and passion towards the customer service profession and their commitment for continuous improvement and drive to make a difference within their organizations.

The CSPNN Advisory and Executive Boards are senior Customer Service Professionals who work with the Network to providing direction, guidance, endorsement and support in raising the awareness of exceptional service throughout the industry. They have been instrumental in the growth and importance of this prestigious organization, ensuring member value.

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Our extensive array of customer service training programs, breakfast meetings, consulting services, vendor partners, conferences, special events, and Gala Awards Nights are only a sample of what we have to offer our members. We are the GO TO organization for everything Customer Service.  Being a leader in the customer service industry requires commitment, determination, knowledge and passion – all of which we pride ourselves on.  We Namibian companies, individuals to be a part of our family. They don’t have to be a member to attend our events.